![]() Discuss your options with the payment issuer and resubmit your payment to us. Call the AT&T customer bill pay number, Monday Friday between the hours of 8 a.m.-7 p.m. Make a single payment to your AT&T account any of the following ways: Pay bill by phone: 800.288.2020. ![]() In an AT&T store: The receipt for the payment.īe sure to include your AT&T case number on any documentation you send to us.įYI: If your payment hasn't cleared or wasn't cashed, we can’t provide additional info since we didn't receive the payment. There are a few convenient ways to pay your AT&T bill for home internet and TV service.Include your full credit card number on the documentation. Debit or credit card: Your card statement showing that the payment was submitted to us.Money order: A copy of the front and back of the processed money order.Online bill pay (if processed via check): A copy of the front and back of the processed check from your bank's online bill support.Online bill pay (if processed electronically): The transaction trace number or payment details from your online account transaction history, or a copy of your bank statement showing the cleared transaction if it contains the trace number.Checks: A copy of the front and back of the processed check.Include your full bank account and routing number on the documentation. Bank drafts: A bank statement showing your running balance with the payment in question deducted from your bank account.We'll ask you to submit one of the following, depending on the payment method. If your payment cleared, submit an online request to open a case. If you still think your payment is missing, contact your bank, the place where your money order was purchased, or your credit card provider. First, check any other AT&T accounts you may have to see if the payment posted there.
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